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For more than 55 years, Pepper, Johnstone & Company has been trusted with insuring families and businesses. We partner with 60+ insurance companies so that you can consider options that provide the most appropriate protection.

Report earthquake damage to your insurance company as soon as possible after the loss. Claims must generally be reported within one year of the loss inception, and the insurer may assess damaged areas and belongings after you report the loss. Prompt reporting can help ensure the damage is properly documented, and the claims process can begin without unnecessary delays, which can also help protect your finances by speeding reimbursement for covered losses.

A standard earthquake coverage policy typically includes dwelling coverage, personal property coverage, and loss of use coverage. It can cover structural repairs and replacement of personal belongings damaged by an earthquake, helping you rebuild after covered losses. Loss of use coverage can help pay for temporary living expenses when your home is uninhabitable because of earthquake damage, making it easier to get life back on track.

Earthquake insurance commonly uses a percentage-based deductible that is applied to the applicable coverage limit. Depending on the policy, deductibles can range from 5% to 25%. Choosing a higher deductible can lower your premium, but it also means more money out of pocket after a claim, and you may still need to keep paying the mortgage while repairs are underway. Emergency repairs up to $1,500 are covered without applying the deductible.

Document all visible and hidden damage as thoroughly as possible after one of the most disruptive natural disasters for your claim. Take photographs and videos of affected areas and keep records of repairs, damaged belongings, related expenses, and, where applicable, separate losses such as theft that may be covered under a standard policy even when earthquake damage is excluded. Avoid making permanent repairs until the damage has been properly documented, except when emergency repairs are necessary to prevent further damage.

Earthquake insurance premiums reflect the home's earthquake risk based on location, construction type, age, and foundation type. Retrofitting a home may help reduce premiums by up to 25 percent, and some older homes or homes with another type of foundation may qualify for a discount. The exact premium and available discounts depend on the policy and property characteristics.

You must have a residential property insurance policy, such as homeowners insurance, to obtain a CEA earthquake insurance policy. CEA homeowner policies include building code upgrade coverage, with coverage included up to $10,000. Federal disaster assistance may include disaster loans, but those funds may still fall short of what is needed to recover from major property losses. Federal disaster assistance may not fully compensate homeowners for earthquake losses, so earthquake insurance can provide additional protection for covered damage.

J.W. E.
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We recently switched our home and auto policies to Pepper, Johnstone & Co and have had a great experience. Their entire team is not only knowledgeable but down to earth and willing to share their time, tips and creative ideas. They’ve helped us to achieve to comprehensive protection at the lowest possible cost. I would recommend Pepper, Johnstone and Co to anyone.

— J.W. E.
Teresa H.
on Google

I am always pleased with the gracious and prompt responses to my insurance inquiries, to my specific insurance needs regarding several policies with Pepper, Johnstone & Company. The staff, especially Lauren Hart, makes every effort to take care of my insurance needs, addressing many concerns. I could not be more pleased and feel more secure knowing these folks are taking care of business for me and in my best interest.

— Teresa H.
Jeremiah H.
on Google

Pepper Johnstone has handled my personal and business insurance needs for years. They do good work and their staff is amazing! They are independent agents so they have access to several different lines of insurance to meet the needs of their clients. I highly recommend them.

— Jeremiah H.
Janet F.
on Google

This is a great company to work with! Casandra did an excellent job making sure my claim was completed in a timely manner. Julie is always there to help me any time I need to make changes to my insurance needs. The staff is always professional to work with. I trust Pepper, Johnstone & Company with all my insurance needs and have for many years.

— Janet F.
Russ L.
on Google

I started a company in January 2019 & the team at Pepper Johnstone helped me from the beginning. We serve mid-cap to large public companies in Alabama, Colorado and Texas. And, Bryan has been critical in helping us meet and maintain the required commercial insurance policies and coverage levels. Key reasons that I've been so pleased primarily include their high level of technical competence and timely responsiveness on new or changing insurance coverage requests. They do a great job & I can highly recommend them.

— Russ L.
Sharon K.
on Google

I have dealt with Pepper Johnstone and company in the past and have always had a good experience. This past week I needed a policy, I called Julie and she efficiently, and promptly quoted and bound coverage on the property. I would highly recommend Pepper Johnstone.

— Sharon K.