Commercial client in Atlanta, Georgia
Pepper, Johnstone, & Company has become a crucial member of our business support team over the past several years. At the start, they performed an analysis of our business needs, our exposure areas, and determined the most comprehensive, yet economical, method of coverage. Their attention to detail ensures coverage lapses do not occur and that all proof of insurance requests from our clients are quickly met, typically in the same day. I have no concerns about liability exposure knowing that Pepper, Johnstone, & Company is looking out for us. I highly recommend their services to any business owner.
Brian D.
I engaged PJ&Co. to help me with my personal insurance needs (umbrella, homeowners and auto), after outgrowing my Progressive policies. They reviewed my existing policies, made recommendations on where I was over/under insured, and shopped the carriers who wanted to earn my business. Their process is thorough, but efficient. In a couple of days I had an elite carrier offer 3x my existing homeowner coverage, with a lower deductible, for only 7% more premium. My auto insurance premium remained the same, but the coverage improved to replacement cost from a depreciated value (basically doubling the coverage). My umbrella premium remained the same, but was with a top-tier carrier rather than one I had never heard of. Bryan Johnstone and Ashley Webster are incredibly bright and easy to work with. More importantly, they are exceptional in their outcomes and service. They have my highest recommendation.
Troy R.
Pepper, Johnstone is a very professional and responsive insurance company. They were able to assist me with a full suite insurance solution very promptly and at a great value. Most importantly, I felt completely comfortable that I was being handled by true professionals. Bryan Johnstone is great at his job and I would recommend him highly to anyone who needs insurance advice for themselves or their business.
Russ L.
I started a company in January 2019 & the team at Pepper Johnstone helped me from the beginning. We serve mid-cap to large public companies in Alabama, Colorado and Texas. And, Bryan has been critical in helping us meet and maintain the required commercial insurance policies and coverage levels. Key reasons that I've been so pleased primarily include their high level of technical competence and timely responsiveness on new or changing insurance coverage requests. They do a great job & I can highly recommend them.
Jeremiah H.
Pepper Johnstone has handled my personal and business insurance needs for years. They do good work and their staff is amazing! They are independent agents so they have access to several different lines of insurance to meet the needs of their clients. I highly recommend them.
Olivia S.
I’ve had nothing but an excellent experience with Pepper Johnstone & Company. From the very first conversation, their team was friendly, professional, and incredibly helpful. They took the time to understand my insurance needs and found the perfect coverage at a price that fit my budget. It’s clear they truly care about their clients and the community!
Janet M.
I can't say enough about how wonderful these folks are. Professional yet so down to earth and friendly. So responsive and knowledgeable. Shaun and Cassandra are the best and they treated me so wonderfully… above and beyond. I will be a client for life. Love you guys!
J.W. E.
We recently switched our home and auto policies to Pepper, Johnstone & Co and have had a great experience. Their entire team is not only knowledgeable but down to earth and willing to share their time, tips and creative ideas. They’ve helped us to achieve … comprehensive protection at the lowest possible cost. I would recommend Pepper, Johnstone and Co to anyone.
Teresa H.
I am always pleased with the gracious and prompt responses to my insurance inquiries, to my specific insurance needs regarding several policies with Pepper, Johnstone & Company. The staff, especially Lauren Hart, makes every effort to take care of my insurance needs, addressing many concerns. I could not be more pleased and feel more secure knowing these folks are taking care of business for me and in my best interest.
Janet F.
This is a great company to work with! Casandra did an excellent job making sure my claim was completed in a timely manner. Julie is always there to help me any time I need to make changes to my insurance needs. The staff is always professional to work with. I trust Pepper, Johnstone & Company with all my insurance needs and have for many years.